FAQ

Tutorials: When your payment is made, you will receive an e-mail from orders@indiemade.com with the details for the download of the pattern. If you haven't received anything, check your spam box, and add orders@indiemade.com to your email address book. 

Refunds and Exchanges

Tutorials: Because they are PDF Files, they will not be refunded or exchanged. Please read the listings well to make sure that you have the required skills and that you place your order for the correct tutorial(s) before proceeding with your payment.

Bead Packs and other physical items.  If the item arrives damaged please let me know within 48 hrs of receipt. you will also be required to provide photographic evidence of the damage.

I try to make the best possible photos of the items, but there may be a slight difference in color due to differences between monitors. The size and materials are all described in detail. I am happy to answer questions if you have any. If despite all this the item is not as expected I will fully reimburse it as soon as it is back in my studio in its original box/package, undamaged, sent with proof of posting and at your charge.

Important note about COPYRIGHT: 

Please respect my time and effort in producing this design for your use.
Try and resist passing this to your friends and encourage them to contact me to purchase a pattern of their own.
These instructions are for your personal use only and do not copy, share or teach this pattern without my written consent.
You may sell what you make from this pattern (no mass production) but please credit me with the design especially when selling on line. Please respect my time and effort in producing this design for your use.
Try and resist passing this to your friends and encourage them to contact me to purchase a pattern of their own.
You do not have permission to teach my designs.

If you are unsure about copyrite please contact me.